ESSENTIAL JOB FUNCTIONS

 
ESSENTIAL JOB FUNCTIONS

    You will be responsible to provide technical support and maintain products’ on customer’s site.
    Your work hours will be based on shifts.
    You will work in teams to provide the best technical support on customer experience.
    Your responsibilities and activities include:

          a. Monitor the system performance

          b. Collaboratively detect and solve issues that occurred on production system.

          c. Participate in both on-site and on-call technical support based on night or day shift work.

          d. Write technical documents and reports for customer.

          e. Communicate knowledge and solutions to customer.
Required Competencies

    Bachelor's degree in Computer Science, Informatics, Computer engineering, or other software development related major.
    Have strong analytical thinking and problem solving capabilities
    Had experiences with Unix/Linuxplatform and shell scripting (sh, bash, korn and perl are preferred).
    Understanding of TCP/IP and applications (Telnet, SSH, (S)FTP, and HTTP(S) and Packet Analyzer are preferred)
    Had experiences with database administration and SQL (Oracle and MySQL are preferred).
    Strong communication skills
    Good time management


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E-mail Subject: “IT Operation” : career@tritronik.com